In pursuit of rigour and accountability in participatory design (bibtex)
by Christopher Frauenberger, Judith Good, Geraldine Fitzpatrick, Ole Sejer Iversen
Abstract:
Abstract The field of Participatory Design (PD) has greatly diversified and we see a broad spectrum of approaches and methodologies emerging. However, to foster its role in designing future interactive technologies, a discussion about accountability and rigour across this spectrum is needed. Rejecting the traditional, positivistic framework, we take inspiration from related fields such as Design Research and Action Research to develop interpretations of these concepts that are rooted in PD׳s own belief system. We argue that unlike in other fields, accountability and rigour are nuanced concepts that are delivered through debate, critique and reflection. A key prerequisite for having such debates is the availability of a language that allows designers, researchers and practitioners to construct solid arguments about the appropriateness of their stances, choices and judgements. To this end, we propose a “tool-to-think-with” that provides such a language by guiding designers, researchers and practitioners through a process of systematic reflection and critical analysis. The tool proposes four lenses to critically reflect on the nature of a \PD\ effort: epistemology, values, stakeholders and outcomes. In a subsequent step, the coherence between the revealed features is analysed and shows whether they pull the project in the same direction or work against each other. Regardless of the flavour of PD, we argue that this coherence of features indicates the level of internal rigour of \PD\ work and that the process of reflection and analysis provides the language to argue for it. We envision our tool to be useful at all stages of \PD\ work: in the planning phase, as part of a reflective practice during the work, and as a means to construct knowledge and advance the field after the fact. We ground our theoretical discussions in a specific \PD\ experience, the \ECHOES\ project, to motivate the tool and to illustrate its workings.
Reference:
In pursuit of rigour and accountability in participatory design (Christopher Frauenberger, Judith Good, Geraldine Fitzpatrick, Ole Sejer Iversen), In International Journal of Human-Computer Studies, volume 74, 2015.
Bibtex Entry:
@article{frauenberger_pursuit_2015,
	title = {In pursuit of rigour and accountability in participatory design},
	volume = {74},
	issn = {1071-5819},
	url = {http://www.sciencedirect.com/science/article/pii/S1071581914001232},
	doi = {http://dx.doi.org/10.1016/j.ijhcs.2014.09.004},
	abstract = {Abstract The field of Participatory Design (PD) has greatly diversified and we see a broad spectrum of approaches and methodologies emerging. However, to foster its role in designing future interactive technologies, a discussion about accountability and rigour across this spectrum is needed. Rejecting the traditional, positivistic framework, we take inspiration from related fields such as Design Research and Action Research to develop interpretations of these concepts that are rooted in PD׳s own belief system. We argue that unlike in other fields, accountability and rigour are nuanced concepts that are delivered through debate, critique and reflection. A key prerequisite for having such debates is the availability of a language that allows designers, researchers and practitioners to construct solid arguments about the appropriateness of their stances, choices and judgements. To this end, we propose a “tool-to-think-with” that provides such a language by guiding designers, researchers and practitioners through a process of systematic reflection and critical analysis. The tool proposes four lenses to critically reflect on the nature of a \{PD\} effort: epistemology, values, stakeholders and outcomes. In a subsequent step, the coherence between the revealed features is analysed and shows whether they pull the project in the same direction or work against each other. Regardless of the flavour of PD, we argue that this coherence of features indicates the level of internal rigour of \{PD\} work and that the process of reflection and analysis provides the language to argue for it. We envision our tool to be useful at all stages of \{PD\} work: in the planning phase, as part of a reflective practice during the work, and as a means to construct knowledge and advance the field after the fact. We ground our theoretical discussions in a specific \{PD\} experience, the \{ECHOES\} project, to motivate the tool and to illustrate its workings.},
	number = {0},
	journal = {International Journal of Human-Computer Studies},
	author = {Frauenberger, Christopher and Good, Judith and Fitzpatrick, Geraldine and Iversen, Ole Sejer},
	year = {2015},
	keywords = {Accountability, design, Participatory},
	pages = {93 -- 106}
}
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